FrontDesk Documentation

Guides and references to help you get the most out of FrontDesk.

Overview

Daily stats, today's appointments, and alerts for callbacks and pending actions.

Calendar

Managing appointments

Book, view, and cancel appointments using the week, day, and month calendar views.

Google Calendar

Connect Google, sync bookings, respect busy time, and optionally mirror external events on your calendar.

Clients

Managing clients

Search, add, edit, and remove clients from your contact list.

Import contacts

Bring your existing client list into FrontDesk from a CSV or Excel file.

Call logs

Call logs & transcripts

Review every call your AI receptionist handled, read transcripts, and manage callback requests.

Business settings

Configure your business

Set up your phone number, AI receptionist, services, hours, and notification preferences.

Mini-site

Set up your mini-site

Choose a theme, upload a logo, add a bio, and build custom sections for your public page.

Use a custom domain

Point your own domain to your mini-site. SSL is provisioned automatically.

Growth

Add your business to Google Maps

Create a Google Business Profile, add your phone number, website, and booking page so customers can book directly from Maps.